Terms of Use
Effective Date: November 7, 2025
Welcome to The Songbird and the Bee (“we,” “us,” “our”). These Terms of Use govern your access to and use of our website and online store, located in Wentworth Falls, Blue Mountains, NSW, Australia. By using our website, you agree to comply with and be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. Purpose of This Website
The Songbird and the Bee is an online store offering handmade candles, earrings, and related products. The website also provides information about our business, story, and contact details for retail and wholesale enquiries.
2. Eligibility and Guest Checkout
All purchases are made through guest checkout.
By using this website, you confirm that you are at least 18 years old and legally able to enter into binding contracts under Australian law.
3. Pricing and Currency
All prices are listed in Australian Dollars (AUD). Prices are subject to change without prior notice.
We make every effort to ensure that product details and pricing are accurate, but errors may occasionally occur. In such cases, we reserve the right to correct any errors and update or cancel affected orders as necessary.
4. Handmade Nature of Products
Our products are handmade with care, and as such, minor variations in colour, texture, or finish may occur between items or compared to photographs shown on our website. These variations are a natural feature of artisanal goods and do not constitute a fault.
Product images and descriptions are for illustrative purposes only.
5. Resale and Wholesale
Products purchased from The Songbird and the Bee are intended for personal use only unless you have an approved wholesale or reseller arrangement with us.
If you are interested in becoming a reseller, please contact us via email at info@thesongbirdandthebee.com.au with your business details and ABN for consideration.
6. Payment and Orders
All payments are processed securely through approved third-party gateways such as PayPal.
Orders are accepted once full payment has been received. We reserve the right to refuse or cancel any order if fraud or misuse is suspected, or if an item is no longer available.
7. Intellectual Property
All content on this website — including text, product descriptions, photographs, artwork, designs, logos, graphics, and layout — is the intellectual property of The Songbird and the Bee unless otherwise stated.
You may not reproduce, copy, modify, distribute, display, or use any content or product design for commercial purposes without prior written consent from us.
8. User Conduct
When using our website, you agree not to:
Engage in unlawful or fraudulent activities
Interfere with the operation or security of the website
Attempt to gain unauthorized access to any part of the site or related systems
Use automated tools (such as bots or scrapers) to collect data
Upload or transmit any harmful code or offensive content
Any violation of these Terms may result in suspension of access and possible legal action.
9. External Links
Our website may contain links to third-party websites, including Instagram and PayPal.
These links are provided for convenience only. We are not responsible for the content, accuracy, privacy practices, or security of any external websites. Accessing third-party sites is at your own risk.
10. Limitation of Liability
While we take every care in maintaining our website and products, The Songbird and the Bee is not liable for:
Any temporary unavailability of the website
Any indirect, incidental, or consequential loss or damage arising from the use of our website or products
Minor inaccuracies or variations in product descriptions or photos
Your use of this website and products is at your own discretion and risk.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
Any disputes arising from or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.
12. Changes to These Terms
We may update or modify these Terms from time to time without prior notice. The updated Terms will take effect immediately upon being posted on this website.
We encourage you to review this page periodically to stay informed of any changes.
13. Contact Us
For questions or concerns about these Terms of Use, please contact us at:
The Songbird and the Bee
Wentworth Falls, Blue Mountains, NSW, Australia
📧 info@thesongbirdandthebee.com.au